Clients of winning firms are 70% more likely to be completely satisfied than those that work with non-winning firms.
Rea & Associates, a leading accounting firm, announced today that they have won the Best of Accounting Award for providing superior service to their clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2023 Best of Accounting winners are 70% more likely to be satisfied than those who work with non-winning firms. Rea & Associates received a Net Promoter® Score of 86.7 percent, significantly higher than the industry’s average of 39 percent in 2022.
“Our firm works hard to align with The Rea Way in all that we do. We take the satisfaction of our clients very seriously, and we are honored to be recognized for our efforts in this way,” said Mark McKinley, CPA, Rea & Associates CEO.
“I am pleased to introduce the 2023 Best of Accounting winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”
About Rea & Associates
Rea & Associates, Inc. is a ‘Top 100’ CPA and consulting firm with more than 400 professionals. Since 1938, Rea has provided a wide range of advisory and accounting services to businesses in Ohio and nationwide. Rea offers a brighter way to its clients in the construction & real estate, government, dental, manufacturing, and not-for-profit industries. The firm provides expertise in accounting and related advisory services, audit, benefit plan design and administration, valuation & transaction advisory services, managed security & IT services, HR consulting services, and tax services. For more information about Rea & Associates, please visit www.reacpa.com.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.