this week on unsuitable
Businesses can no longer afford to be anything but attentive, accommodating, and polite when it comes to customer service. One wrong word or tweet from someone on your front lines might be all it takes for your company to go viral … and that’s not necessarily a good thing. So, with all that’s at stake, what are you doing to improve the quality of your own customer service practices? As a Lean Six Sigma Black Belt, a Lean Gold Practitioner and a Certified Project Management Professional, Chris Liebtag, president of the Rea Consulting Group, has helped businesses nationwide achieve greater effectiveness and efficiency. He joins us on unsuitable to share how a few simple adjustments to your existing customer service processes can yield incredible results. | Listen now
In case you didn’t already know, QuickBooks® can help you make easy work of your company’s accounting responsibilities. That being said, we often find that businesses are missing out on a lot of great features and reports because they never received
Now is the perfect time to make certain all data is in order for the next upcoming reporting period. Read on to learn more.
Why should I know the value of my business?
Like every owner, you want to grow your business. But before you can grow the value of your business, you have to understand what that value is. Don't learn this lesson the hard way. ...Read More
Have a happy inbox
Each week, our bright professionals share a ton of business and financial information, tips & advice. Sign up for our e-newsletters to make sure you don't miss a thing! ...Read More
Dear Drebit (Blog)
Thank you for continuing to demonstrate your support of Dear Drebit. While we are no longer updating the content found on this blog, we hope you continue to find value in the content found here as most of these posts contain important information that will surely[...]Read More
Top Tax Savings Strategies For The Family-Run Business There’s a certain freedom associated with being self-employed, but there’s also a lot of responsibility … and expenses. Fortunately, the family that’s invested in the success of the business, and is willing to roll up their sleeves[...]Read More
These days it’s not uncommon for our lives and our businesses to be managed almost entirely online. From our communications and calendars to our thermostats and security systems, while the internet may have made us more efficient, it has also made us more vulnerable. And[...]Read More