How Well Do You Know Your Customers?

The holidays will be here before we know it and soon our lives will once again be filled to the brim with traditions, parties and shopping for gifts sure to knock our loved ones’ socks off. That is, until we find ourselves drawing a complete blank (as we do every year) when we are confronted … Continued

Does Effective Change Exist?

There was a pretty big shake up in the world of pro football recently. But as many of you know, change is not always a bad thing. In fact, sometimes a good shakeup can encourage growth.