Shelley Mack

Client Service Specialist
Medina, OH
Resident of Medina, OH
Rea Team Member Since 2020
  • At Rea, Shelley woks on bookkeeping and payroll for various Rea clients

Topics or areas of expertise that Shelley can talk about (even in her sleep):

Customer service
Office management
Tax returns

How we know she knows what she's doing:

Shelley attended The University of Akron

She was an administrative Professional at Humpal Jones & Company

She joined Rea as part of the 2020 Dyer Roche

She has over 15 years of experience in the accounting industry

Furthering her professional development, Shelley is involved with:

International Association of Administrative Professionals -IAAP

When she’s not in the office, you can find her:

Taking care of her brother

Enjoying a good book

Inside The Mind Of...

What does “A Brighter Way” mean to you? Providing excellent customer service and expertise for our client's and this is achieved by many knowledgeable and hardworking individuals working together to provide "A Brighter Way" for all.

What’s your favorite aspect of your job? The satisfaction that I have provided superior customer service

Describe your work style. Flexible, I can work independently and as part of a team

What do you consider is your “brightest” quality? I value each and every client

Just For Fun:

What did 10-year-old you want to be when you grew up? A nurse

What is the number one reason you would hire you? Honest, caring, decent person with good values

What is the best restaurant you’ve ever eaten at? I love Italian food, any Italian restaurant

I'm a customer service professional that always goes the extra mile to make sure our customers have the same experience I would expect at a professional organization.